Hometown Health Center offers an array of services
using the “Patient-Centered Medical Home” model.

 

The medical team at HHC is comprised of New York State Board Certified Family Physicians, Pediatricians, Internists, Physician Assistants, Nurse Practitioners, RN’s, Licensed Practical Nurses, Medical Assistants, Case Management Staff and a Registered Nurse Navigator. Hometown also offers Ob/gyn, Social Work services and Podiatry.

 

Clinical services are provided in a Patient-Centered Medical Home model of care. A full-time Obstetrician/Gynecologist provides specialty care and consultation to other providers. All family providers provide prenatal care. All family physicians and OB/GYN have obstetrical privileges at Ellis Medicine’s Bellevue Women’s Hospital.

 

Comprehensive Pediatric Care

 

Medical services for the well child as well as sick child visits are provided, including growth and development assessment, safety, anticipatory guidance, immunizations, lead screening, anemia screening, nutrition and dental assessments. If indicated, referrals are made to a pediatric specialist within the community to evaluate, advise, and treat the Center’s patients (e.g. pediatric cardiologist, pediatric neurologist, ENT). Pediatric patients may also be referred for psychosocial, developmental, speech and hearing, or other services provided through outside agencies. Children needing hospitalization are referred to Ellis Hospital and are cared for by the hospitalist with specialty consultants as deemed necessary.

Comprehensive Adolescent Care

 

Both well visits and sick visits are provided to adolescents. Services provided include health maintenance and assessments, immunizations, family planning counselling, and behavioral risk assessments. There are specialists available within the community to assist the primary care provider in giving care.

 

Comprehensive Adult Medical Care

 

Adult patients receive periodic health evaluation including cardiovascular risk assessment, cancer screening, substance abuse and HIV counselling, family planning, immunization update. Emphasis is placed on follow-up of chronic medical problems and preventative health services as well as acute sick visits. A full spectrum of specialists is available within the community through referral by a primary provider at the Center. Adults needing hospitalization are referred to Ellis Hospital and are cared for by the HHC providers, with specialty consultants as deemed necessary.

Hours of Operation:

Monday  8 am to 5:30 pm

Tuesday  8 am to 7 pm

Wednesday  8 am to 5:30 pm

Thursday  8 am to 5:30 pm

Friday  8 am to 5:30 pm

Saturday  8:30 am to 1 pm

Sunday (closed)

FAQs (Frequently Asked Questions)

 

 

Q. How do I become a new patient?

 

A. Simply call 518-370-1441 to schedule an appointment. Please come in 30 minutes early or fill out the registration form in advance so that you can be seen on your appointment time (for other forms, see the Patient Resources page).

 

Q. Do I have to make an appointment or can I just come in?

 

A. An appointment is preferred, but HHC does accept same day urgent care visits in both the medical and dental departments. An appointment is required for podiatry and for social work services.

 

Q. What insurances do you accept?

 

A. Hometown Health accepts most private insurance plans (such as CDPHP, Fidelis, MVP) as well as Medicaid and Medicare. Those who do not have insurance coverage can get reduced rates based on a sliding fee scale. A patient must provide valid proof of income so the health center can determine the appropriate discount for services provided.

 

Q. What is a FQHC?

 

A. Federally Qualified Health Centers are designated by the Federal government under the Health Center Consolidation Act. FQHCs provide comprehensive care to people of all ages regardless of their ability to pay. Hometown Health Center is a designated Community Health Center that serves Schenectady County, which is classified as a Medically Underserved Area (MUA).

 

Q. Is Hometown Health Center a free clinic?

 

A. No. Hometown Health accepts all individuals regardless of their ability to pay, but you are expected to either provide us with your insurance carrier or pay for services based on a sliding fee discount.

 

Q. Who do I contact after hours?

 

A. If it is an emergency, dial 911. If it is not an emergency, call the office number (518-370-1441) and leave a message with the 24 hour answering service.

 

Q. Who do I call with questions about a bill I received (or other questions)?

 

A. Call the main number (518-370-1441) and a HHC Call Center staff member will direct you to the appropriate department.

 

1044 State Street • Schenectady, NY 12307

(518) 370-1441 •  fax (518) 395-9431

1044 State Street  •  Schenectady, NY 12307-1508

Tel. 518.370.1441  •  Fax 518.395.9431

Comprehensive Geriatric Medical Services

 

Periodic health evaluations for the geriatric population are available at the Center, recognizing that the geriatric population may have multi-system medical and socioeconomic problems. Services include health assessment, preventative care, as well as acute and chronic problems, including cardiovascular risk assessments, substance abuse assessments, functional assessments including vision and hearing, nutritional, medication use and abuse, and immunization up-date.

Perinatal  Services

 

Comprehensive perinatal care is provided to all women who are in need of care. Comprehensive case management includes medical, psychosocial, nutritional, educational and counseling (HIV, substance abuse, STD) care. Hometown Health OB/GYN and family physicians perform vaginal deliveries at Ellis Hospital. Patients requiring operative delivery at Ellis Hospital, receive obstetric consultation as needed. Patients requiring operative delivery are referred to the obstetrician on site or to off-site community obstetricians who serve as back-up.

 

GYN/Family Planning Services

 

All providers provide comprehensive family planning counseling, including patient education on all type of birth control measures. Information is also provided on safer sex practices and STD’s, oral contraception, IUD insertion, diaphragm fitting, Depo-Provera injection and condom use.  Condoms are available on site. Patients requesting tubal ligations are referred to the on site obstetric consultant. The department also maintains tracking logs on STD’s, abnormal pap and mammograms. Patients with abnormal paps are referred by protocol for colposcopy on site by the GYN consultant. Primary care gynecologist services are provided by all family providers. Complex cases are referred to the OB/GYN.

 

Dental Services

 

There are comprehensive on-site dental services available to provide primary and/or preventative dental care to the Center’s patient population. The on-site dental professionals provide pediatric dental and oral health services.

 

HHC counsels its patients on the necessity of accessing preventative dental care. Patients are provided with information on available services, the importance of dental care, and its relation to other underlying health care issues.

 

Pediatric testing is provided through a cooperative agreement with Schenectady County Public Health Department to test at risk children for elevated blood lead levels. All children are offered pediatric vision and hearing screenings.

 

The HHC Dental Outreach team visits 17 schools located within Schenectady County. Hygienists use portable dental equipment that is easily transported by a private mover to each site. The program is highly recognized by the Schenectady City School District.  The hygienists are very flexible with the school schedule and always attempt to meet the needs of the student and teacher.

 

Social Work Services

 

The Center will provide social work services through contractual arrangement with an accredited agency within the community.

 

Pharmacy Services

 

Hometown Health Center offers on-site pharmacy services. Walgreen’s operates a pharmacy which offers 340B drug pricing at HHC’s main location at 1044 State Street in Schenectady.