Hometown Health Center offers an array of services using the “Patient-Centered Medical
The medical team at HHC is comprised of New York State Board Certified Family Physicians,
Pediatricians, Internists, Physician Assistants, Nurse Practitioners, RN’s, Licensed
Practical Nurses, Medical Assistants, Case Management Staff and a Registered Nurse
Navigator. Hometown also offers Ob/gyn, Social Work services and Podiatry.
Clinical services are provided in a Patient-Centered Medical Home model of care.
A full-time Obstetrician/Gynecologist provides specialty care and consultation to
other providers. All family providers provide prenatal care. All family physicians
and OB/GYN have obstetrical privileges at Ellis Medicine’s Bellevue Women’s Hospital.
Comprehensive Pediatric Care
Medical services for the well child as well as sick child visits are provided, including
growth and development assessment, safety, anticipatory guidance, immunizations,
lead screening, anemia screening, nutrition and dental assessments. If indicated,
referrals are made to a pediatric specialist within the community to evaluate, advise,
and treat the Center’s patients (e.g. pediatric cardiologist, pediatric neurologist,
ENT). Pediatric patients may also be referred for psychosocial, developmental, speech
and hearing, or other services provided through outside agencies. Children needing
hospitalization are referred to Ellis Hospital and are cared for by the hospitalist
with specialty consultants as deemed necessary.
Comprehensive Adolescent Care
Both well visits and sick visits are provided to adolescents. Services provided include
health maintenance and assessments, immunizations, family planning counselling, and
behavioral risk assessments. There are specialists available within the community
to assist the primary care provider in giving care.
Comprehensive Adult Medical Care
Adult patients receive periodic health evaluation including cardiovascular risk assessment,
cancer screening, substance abuse and HIV counselling, family planning, immunization
update. Emphasis is placed on follow-up of chronic medical problems and preventative
health services as well as acute sick visits. A full spectrum of specialists is available
within the community through referral by a primary provider at the Center. Adults
needing hospitalization are referred to Ellis Hospital and are cared for by the HHC
providers, with specialty consultants as deemed necessary.
Hours of Operation:
Monday 8 am to 5:30 pm
Tuesday 8 am to 7 pm
Wednesday 8 am to 5:30 pm
Thursday 8 am to 5:30 pm
Friday 8 am to 5:30 pm
Saturday 8:30 am to 1 pm
FAQs (Frequently Asked Questions)
Q. How do I become a new patient?
A. Simply call 518-370-1441 to schedule an appointment. Please come in 30 minutes
early or fill out the registration form in advance so that you can be seen on your
appointment time (for other forms, see the Patient Resources page).
Q. Do I have to make an appointment or can I just come in?
A.An appointment is preferred, but HHC does accept same day urgent care visits in
both the medical and dental departments. An appointment is required for podiatry
and for social work services.
Q. What insurances do you accept?
A. Hometown Health accepts most private insurance plans (such as CDPHP, Fidelis,
MVP) as well as Medicaid and Medicare. Those who do not have insurance coverage can
get reduced rates based on a sliding fee scale. A patient must provide valid proof
of income so the health center can determine the appropriate discount for services
Q. What is a FQHC?
A. Federally Qualified Health Centers are designated by the Federal government under
the Health Center Consolidation Act. FQHCs provide comprehensive care to people of
all ages regardless of their ability to pay. Hometown Health Center is a designated
Community Health Center that serves Schenectady County, which is classified as a
Medically Underserved Area (MUA).
Q. Is Hometown Health Center a free clinic?
A.No. Hometown Health accepts all individuals regardless of their ability to pay,
but you are expected to either provide us with your insurance carrier or pay for
services based on a sliding fee discount.
Q. Who do I contact after hours?
A. If it is an emergency, dial 911. If it is not an emergency, call the office number
(518-370-1441) and leave a message with the 24 hour answering service.
Q. Who do I call with questions about a bill I received (or other questions)?
A. Call the main number (518-370-1441) and a HHC Call Center staff member will direct
you to the appropriate department.
1044 State Street • Schenectady, NY 12307
(518) 370-1441 • fax (518) 395-9431
1044 State Street • Schenectady, NY 12307-1508
Tel. 518.370.1441 • Fax 518.395.9431
Comprehensive Geriatric Medical Services
Periodic health evaluations for the geriatric population are available at the Center,
recognizing that the geriatric population may have multi-system medical and socioeconomic
problems. Services include health assessment, preventative care, as well as acute
and chronic problems, including cardiovascular risk assessments, substance abuse
assessments, functional assessments including vision and hearing, nutritional, medication
use and abuse, and immunization up-date.
Comprehensive perinatal care is provided to all women who are in need of care. Comprehensive
case management includes medical, psychosocial, nutritional, educational and counseling
(HIV, substance abuse, STD) care. Hometown Health OB/GYN and family physicians perform
vaginal deliveries at Ellis Hospital. Patients requiring operative delivery at Ellis
Hospital, receive obstetric consultation as needed. Patients requiring operative
delivery are referred to the obstetrician on site or to off-site community obstetricians
who serve as back-up.
GYN/Family Planning Services
All providers provide comprehensive family planning counseling, including patient
education on all type of birth control measures. Information is also provided on
safer sex practices and STD’s, oral contraception, IUD insertion, diaphragm fitting,
Depo-Provera injection and condom use. Condoms are available on site. Patients requesting
tubal ligations are referred to the on site obstetric consultant. The department
also maintains tracking logs on STD’s, abnormal pap and mammograms. Patients with
abnormal paps are referred by protocol for colposcopy on site by the GYN consultant.
Primary care gynecologist services are provided by all family providers. Complex
cases are referred to the OB/GYN.
There are comprehensive on-site dental services available to provide primary and/or
preventative dental care to the Center’s patient population. The on-site dental professionals
provide pediatric dental and oral health services.
HHC counsels its patients on the necessity of accessing preventative dental care.
Patients are provided with information on available services, the importance of dental
care, and its relation to other underlying health care issues.
Pediatric testing is provided through a cooperative agreement with Schenectady County
Public Health Department to test at risk children for elevated blood lead levels.
All children are offered pediatric vision and hearing screenings.
The HHC Dental Outreach team visits 17 schools located within Schenectady County.
Hygienists use portable dental equipment that is easily transported by a private
mover to each site. The program is highly recognized by the Schenectady City School
District. The hygienists are very flexible with the school schedule and always attempt
to meet the needs of the student and teacher.
Social Work Services
The Center will provide social work services through contractual arrangement with
an accredited agency within the community.
Hometown Health Center offers on-site pharmacy services. Walgreen’s operates a pharmacy
which offers 340B drug pricing at HHC’s main location at 1044 State Street in Schenectady.